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Frequently Asked Questions
Is it safe to buy products using my credit card over the Internet from eventflags.com?
Yes, you should feel completely comfortable when purchasing products from eventflags.com
We have been in business in Nevada for over 19 years and maintain the
largest Stock of Flags, Flag Poles, Banners and Windsocks in Nevada.
Our web site uses state-of-the-art technology to provide
a secure online shopping experience. We did this using the industry standard Secure
Socket Layer (SSL) encryption technology to make sure that any sensitive information
you submit is unreadable while it travels over the Internet.
Our Privacy Policy Your information will be kept strictly confidential and we will NEVER
sell or redistribute that information once we receive your order.
Is it easy to buy products from eventflags.com?
Yes, we have developed a shopping cart system to make the buying process
very easy. Just locate the products you would like to purchase, input
quantity and options then click 'Add to my Cart'. We have added
"Quick Links", and "Quick Find" scroll downs to make it easier for you to find products.
Once you have selected all the products you would like to purchase, click
'Checkout'. You will be prompted for your information and the shopping cart
will process your order, including taxes if applicable. Shipping charges are as follows:
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Standard Ground Shipping Charges
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Cost of Order
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Shipping Cost
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$0.01 - 20.00
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$7.95
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$20.01 - 30.00
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7.95
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$30.01 - 40.00
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6.95
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$40.01 - 50.00
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6.95
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$50.01 - 75.00
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7.95
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$75.01 - 100.00
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8.95
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$100.01 - 150.00
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9.95
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$150.01 - 250.00
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10.95
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$250.01 - 500.00
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11.95
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$500.01 - 750.00
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14.95
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$850.01 - 1,000.00
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19.95
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$1,000.01 - 1,500.00
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24.95
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$1,500.01 - 2,500.00
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29.95
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Note: Larger, long and/or heavy items will require additional shipping charges. We will
notify you by e-mail or phone before shipping your order if there are any additional shipping
charges. These include:
Some In-ground Flagpoles
Some U.S. Indoor/Parade Sets
Some Indoor Stands: Ensign, Freedom and Liberty stands.
Some All poles in the Decorative Flag Section
The following sets under U.S. flags/Home & Business Sets: Regal set, Unwrapper set.
International or Alaska and Hawaii shipping
The cost to ship Internationally varies and depends on size and destination of
shipment. We will notify you via e-mail to inform you of shipping charges before
we process your order.
Restrictions for International shipping
Minimum order to ship Internationally is $250.00. Duties and taxes are the
responsibility of package recipient.
We do not charge any handling charges, you only pay for what it costs us to send your merchandise UPS.
Can I return the products I ordered after I have received them?
Of course! Eventflags.com offers a huge selection of high quality
merchandise and we are very proud to stand by these products 100%. If
, for any reason, you are not completely satisfied with your purchase,
you can return it to us. We will refund your credit card for
the entire amount less shipping. Purchases must be returned within 14 days of
purchase and be in its original condition and packaging.
What colors are available for custom applique??
Please click on the images below to download (pdf format) the charts of the available appliqué colors.
Note: the pdfs are about 200 Kb each.
You will need Adobe Acrobat Reader to view to color charts. If you do not already have it installed on your computer you can
download it for free on Adobe's site. Simply click on the Adobe logo.
How can we contact eventflags.com?
Flag Store, Sign & Banner
155 Glendale Ave., #9
Sparks, Nevada 89431
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Toll Free: 800-842-1131
Phone: 775-355-0506
Fax: 775-355-0835
Email: info@eventflags.com
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